CSR performance indicators

Social data

BOUWINVEST	2016	2015			2015	2013
Human resources			Employee survey
Number of employees in FTE (GRI: LA1)	136.6	131.1	Satisfaction		8.0	7.8
Fixed-term contract (%) (GRI: LA1)	7%	5%	Engagement		7.7	7.6
Permanent contract (%) (GRI: LA1)	93%	95%	Enthusiasm		7.6	7.0
Sickness ratio (%) (GRI: LA7)	2.2%	1.9%	Employee age groups (GRI: LA13) 2015
Employee turnover (%) (GRI: LA2)	9.9%	6.1%	Average	%	Male	Female
Equality & Diversity			<30	8	100	0
Women (%) (GRI: LA13)	34%	34%	30-40	33	72	28
Women in senior management (%) (GRI: LA13)	24%	18%	40-50	35	64	36
Training and development			50-60	18	56	44
Number of internships	7	4	>60	6	55	45

Environmental data

	Residential Fund		Office Fund		Retail Fund
	2016	2015	2016	2015	2016	2015
Tenant engagement
Number of leases	15,523	14,597	717	742	474	461
New tenants	3,208	2,533	164	136	87	69
Green Leases	n/a	n/a	2	2	23	10
DUO Labels (GRI-CRESS: CRE8)	n/a	n/a	5	5	454	352
Response rate (GRI: PR5)	1,994	1,902	36%	29%	49% *
Satisfaction scores (GRI: PR5)	6.9	7.3	7.3	6.9	5,8 *

* This is a bi-annual survey. The latest survey was conducted in 2014.

		Absolute	like for like comparison
			Residential Fund		Office Fund		Retail Fund		Total
INREV Sustainability performance measures	Units	2016	2016	2015	2016	2015	2016	2015	2016	2015
Energy consumption
Total electricity consumption (GRI: EN4)	MWh	28,214	7,253	7,964	16,978	17,385	972	944	25,203	26,293
Total gas consumption (GRI: EN3)	MWh	13,072	5,588	5,200	4,298	5,176	2,455	2,668	12,341	13,044
Total district heating and cooling (GRI: EN4)	MWh	12,881	-	-	12,033	12,416	-	-	12,033	12,416
Total energy consumption from all sources (GRI: EN4)	MWh	54,167	12,841	13,164	33,309	34,977	3,427	3,612	49,577	51,753

		2016	2016	2015	2016	2015	2016	2015	2016	2015
Carbon emissions (GHG)
Total direct GHG emissions (GRI: EN15) Scope 1	tonnes CO₂e	2,442	1,044	971	803	967	459	498	2,306	2,436
Total indirect GHG emissions (GRI: EN16) Scope 2	tonnes CO₂e	11,229	2,887	3,170	6,757	6,919	387	376	10,031	10,465
Total GHG emissions (GRI: EN16) Scope 1 and 2	tonnes CO₂e	13,671	3,931	4,141	7,560	7,886	846	874	12,337	12,901
Total GHG emissions after compensation	tonnes CO₂e	2,442	1,044	971	803	967	459	498	2,306	2,436

		2016	2016	2015	2016	2015	2016	2015	2016	2015
Water consumption
Total water consumption (GRI:EN8)	m³	71,421	n/a	n/a	70,291	69,171	116	83	70,407	69,254

		2016	2016	2015	2016	2015	2016	2015	2016	2015
Waste management
Total waste collected (GRI: EN22)	tonnes	599	n/a	n/a	508	401	91	101	599	502
Recycling rate		31	n/a	n/a	35	98	12	8	31	74

			2016	2015	2016	2015	2016	2015
INREV Sustainability intensity measures
Building energy intensity (GRI-CRESS: CRE1)	kWh/m²/year		8.7	8.9	194.3	204.0	34.3	36.2
Greenhouse gas intensity from building energy (GRI-CRESS: CRE3)	kg CO2e/m²/year		2.7	2.8	44.1	46	8.5	8.8
Building water intensity (GRI-CRESS: CRE2)	m³/m²/year		n/a	n/a	0.455	0.448	0.010	0.007

	Residential Fund		Office Fund		Retail Fund
	2016	2015	2016	2015	2016	2015
Certificates
EPC labels coverage (GRI-CRESS: CRE8)	100.0%	100.0%	100.0%	100.0%	86.8%	93.4%
Green certificates (A,B or C label)	93.3%	92.6%	73.0%	66.7%	85.2%	88.0%
Average energy index	1.30	1.32	1.12	1.25	0.91	0.98
Green Building Certificates (BREEAM) (GRI-CRESS: CRE8)	3	-	6	-	4	4
Global Real Estate Sustainability Benchmark (GRESB) Overall Score (GRI-CRESS: CRE8)	66	66	78	76	74	69

Reporting of performance indicators

Bouwinvest reports environmental data of those assets where there is management control possible (operational control approach). Data is provided for those assets where we have authority to introduce and implement operating policies and are responsible for purchasing energy and water and handling waste. Our management control differs greatly by asset type (e.g. residential and office); these differences affect the level of influence we have over the sustainability performance of our assets.

Like for like data and changes represents assets which have been fully owned and operational for the full 24 month period in our investment portfolio. It provides insight in the performance of an indicator over time at a constant portfolio scope. The reduction in GHG emissions can be explained by the compensation of carbon emissions through purchase of carbon certificates. This follows the commitment of Bouwinvest to reduce the impact its operations has on climate change.

Energy, Emission and Water intensities are reported using “shared services” as the numerator and lettable floor area (LFA) as the denominator. “Shared services” refer to landlord-obtained consumption for common parts and any services provided to tenant areas that have not been sub-metered.

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